1. , Regulatory Filings, Regulations, Business Development. , Customer Service, Project Management, Regulatory Strategy, Service Contract, Regulatory Requirements, Consumer Law, Financial Services, Insurance, Internal Communications, Regulatory Research, Management, Process Improvement, AnalysisEducation:Villanova University 1985 – 1989Bachelors, Business AdministrationPaul VI High School 1981 – 1985AcademicExperience:American Water November 2007 – Present Popular Financial Holdings July 2000 – March 2007 GE Capital Mortgage Services 1998 – 2000 Harrington, DelawareReal Estate Agent at 1st Class PropertiesAutomotiveSkills:Microsoft Office, Automotive, Continuous Improvement, Customer Satisfaction, Customer Service, Negotiation, Sales Management, Product Development, Team Building, Profit, New Business Development, Strategic Planning, Contract NegotiationEducation:Kent County School of Real Estate 2014Real EstateDover High School 1996 – 1998Diploma, AcademicPolytech High School 1994 – 1996Experience:1st Class Properties January 2015 – Present Colonial Motors October 2003 – Present Savannah, Georgia@Home RepresentaiveConsumer ElectronicsSkills:Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Facebook, Social Networking, Social Media, Customer Service, Event Planning, Public Speaking, Research, Editing, Teamwork, Leadership, English, TwitterEducation:Groves High School 2009 – 2013Liberal Arts and Sciences/Liberal StudiesExperience:TeleTech September 2015 – Present St. Louis Job Corps Center August 2014 – September 2015 Gainesville Job Corps Center January 2014 – August 2014 San Francisco, CaliforniaInteraction Designer at IDEODesignSkills:Interaction Design, User Interface Design, User Experience, Service Design, Video Animation, Video Editing, Design Thinking, Design Research, User Scenarios, Quick Protoyping, Illustrator, Photoshop, After Effects, InDesign, User dependent Design, Visual CommunicationEducation:Università IUAV di Venezia 2010 – 2012BA Visual and Multimedia Design, Interaction DesignUniversità IUAV di Venezia 2008 – 2010MA Industrial DesignExperience:IDEO October 2012 – Present Interactive Institute Swedish ICT AB April 2012 – September 2012 IDEO March 2011 – August 2011 IDEO May 2010 – January 2011 Petersburg, VirginiaDesigner/Tangee’s ClosetDesignSkills:Crochet, Fashion Design, Fashion Shows, Personal Shopping, Stylists, Mannequin Styling, Sewing, Dresses, Tech Packs, Mood Boards, Art, Textile Design, Draping, Textiles, Shoes, Beading, Craft, Garment Fitting, Fit, Fitting, Knitwear, Pattern, Wovens, Pattern Design, Trend, Embroidery, Trend Forecasting, Styling, Fashion Illustration, Blogging, Apparel, Tailoring, Fabric Selection, Sweaters, Fabric Development, OuterwearEducation:Virginia State University 1992 – 1996Bachelor’s degree, Apparel and TextilesLawrence North High School 1989 – 1991Experience:Self hired May 1973 – Present Hartford, Connecticut AreaTraining ConsultantInsuranceSkills:Coaching, Instructional Design, Information Mapping, Needs Analysis, Insurance, Instructor led Training, Training, Talent Management, SnagIt, Blended Learning, Performance Consulting, Training Delivery, ADDIE, Workshop Facilitation, Performance Improvement, Succession PlanningEducation:University of Massachusetts, Amherst BA, EnglishExperience:MassMutual Financial Group April 2007 – January 2011 CIGNA HealthCare 1990 – 2006 Richmond, Virginia AreaMaintenance Technician at Intercept Youth ServicesFacilities ServicesSkills:Project Management, Vendor Management, Management, Process Improvement, Budgets, Manufacturing, Troubleshooting, Strategic Planning, Data Center, Sales, Event Management, Facilities Management, Program Management, Project Planning, Security, Facilities Maintenance, Building Maintenance, Customer ServiceEducation:J. Sargeant Reynolds Community College 2007 – 2008BusinessExperience:Intercept Youth Services June 2014 – Present Quality Technology Services 2011 – March 2014 New Kent Winery 2009 – 2011 Craftcorps Inc. 1999 – 2009 Contractor for Qimonda 1999 – 2009 Lexington, Kentucky AreaTechnical Manager Ultrasound at University of Kentucky OB/GYN UltrasoundHospital and Health CareOrange County, California AreaColdfusion developerInformation Technology and ServicesSkills:ColdFusion, JavaScript, Web Development, jQuery, Microsoft SQL Server, AJAX, CSS, Web Applications, Subversion, SQL, IIS, SDLC, PL/SQL, DHTML, XML, HTMLExperience:Equator, LLC December 2010 – Present Specific Impulse September 2008 – December 2010 Lillian Vernon May 2008 – July 2008 Coder Headquarters August 2003 – May 2008 Boca Raton, FloridaStudent at Florida Atlantic UniversityInformation Technology and ServicesSkills:Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, C, Event Planning, Time Management, Programming, Sales, Management, Microsoft ExcelEducation:Florida Atlantic University 2011 – 2015Management Information Systems, GeneralExperience:Victoria’s Secret February 2013 – Present Greater Minneapolis St.